Internal inspection
Custom checklists, floor-plan capture, developer review and batch assignment prepare the home before the customer arrives.
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Deficiencies & Warranty
Capture, triage, assign, evidence and close deficiencies through one visible workflow for developer teams, trades and purchasers.
The operational challenge
Incomplete reports, wrong assignments and weak evidence create delay and unnecessary cost.
Resolve every deficiency with ownership, commercial control and evidence
Capture structured deficiencies against the floor plan
Route work and chain multiple trades
Control service targets, warranty and backcharge decisions
Maintain proof of completion and a complete audit history
- 1Work queues and ownership
- 2Deficiency and complaint patterns
- 3Status from report to closure
How the work moves
A clear route from trigger to outcome
HomeBook coordinates routine work, preserves accountable decisions and writes the resulting evidence back to the home.
Step 1 of 5Trigger
An inspector, purchaser or resident reports an deficiency.
- 01Trigger
- 02Property context
- 03Coordinate
- 1Operational trigger
- 2Living property record
- 3Coordinate
What participants see
Inspectors, purchasers, residents and trades receive the context and actions relevant to them.
Signals requiring attention
Unaccepted work, ageing deficiencies, missed targets, trade dependencies and recurring deficiency patterns.
Three controlled contexts
Internal inspection, purchaser orientation and post-possession
The same deficiency record supports distinct approval gates and participant experiences.
Purchaser orientation
Structured capture, visible resolution progress and digital sign-off keep the purchaser journey clear.
Post-possession & warranty
Guided reporting, warranty classification, targets, evidence and commercial treatment continue after possession.
Decisions this capability improves
Give teams the context to act earlier
- 01
Is the deficiency complete, correctly classified and in warranty?
- 02
Which trade owns the work and what depends on it?
- 03
Is the evidence sufficient to approve closure and cost treatment?
Operational and commercial value
Make control visible in the workflow
- Fewer wrong call-outs and repeat visits
- Visible response, resolution and warranty deadlines
- Better evidence for warranty, paid-extra and backcharge decisions
Capability coverage
What teams can do
Each function is connected to the shared property record and activity history.
- Custom deficiency checklists
- Floor-plan deficiency capture
- Batch trade assignment
- Purchaser orientation and digital sign-off
- Configured categorization and triage
- British Columbia 2-5-10 home warranty insurance context
- Organization and trade routing
- Developer inspection gate
- Multi-trade job chaining
- Response and resolution monitoring
- Proof of completion
- Warranty, paid-extra and backcharge classification
- Job costs and receipt capture
- Work-order history
Implementation
Configure the operating model, not just the interface
Configure checklists, categories, organizations, trades, targets, evidence and commercial classifications.
Explore the implementation approachEnterprise evaluation
Everything your team needs to evaluate HomeBook
Explore implementation, security and measurable results before a product walkthrough.
Implementation & integrations
See how HomeBook can start with one project and work around the existing stack.
ExploreSecurity & privacy
Explore the access, accountability and approval controls built into HomeBook workflows.
ExploreResults
See the operational and customer-experience improvements HomeBook is designed to deliver.
ExploreEvaluate this capability
Bring the deficiencies & warranty workflow you use today.
HomeBook will map the trigger, role hand-offs, human approvals and evidence required around your current process.
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