HomeBook
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Platform

One connected platform across the lifetime of the home

HomeBook brings home records, purchaser journeys, appointments, inspections, deficiencies, trade work, reporting and post-possession support into one connected operating system.

Explore the lifecycleBook a walkthrough
HomeBook developer portfolio command centre
Project status, portfolio health and priority exceptions in one operational view.

One connected system

Every action stays with the right home

HomeBook connects the people, information and work around each home. Teams coordinate possession and ongoing management, while purchasers and residents see the information and actions relevant to them.

Read the full platform description

HomeBook is an operating platform for property developers, strata managers and strata councils that centralizes property information and connects every stakeholder from deposit through long-term occupancy.

Each buyer or tenant receives a personalized app for their home. Internal and external contractors can receive assignments, schedule visits and log completed work.

Deterministic workflows automate coordination and create a structured record of every action. HomeBook estimates up to 75% less handover administration, depending on the process and configuration. HomeBook’s AI analyzes that data to surface patterns, risks and priorities.

After move-in, HomeBook remains the shared hub for warranty management, maintenance and resident communications.

Documents, decisions and evidence remain in one living property record. Each stakeholder sees the information and actions relevant to them, with clear ownership and deadlines.

About these estimates

Complete lifecycle coverage

See where every capability connects

Follow the operational thread from project onboarding through possession, strata transition, warranty and long-term operation.

Before move-in · Stages 1–2
Possession · Stages 3–5
Ongoing management · Stages 6–7

Stage 01Development, sales and customer-care teams

Portfolio & home onboarding

Create the operational foundation once, in bulk.

Every later workflow starts from the same reliable data

Explore this stage
Living property recordHome 208Stage 01
Active stakeholders
Development, sales and customer-care teams
Capability in action
Imports projects, homes and purchasers into structured records
Human control
Teams validate ownership, permissions and required information
Record inherited
Project, home, purchaser and responsibility records
Portfolio & home onboarding in HomeBook
Portfolio status and priority exceptions give teams a reliable operational starting point.
  1. 1Project portfolio
  2. 2Status by project
  3. 3Priority exceptions

Stage 01Development, sales and customer-care teams

Portfolio & home onboarding

Create the operational foundation once, in bulk.

Trigger
A project or release enters delivery
HomeBook coordinates
Imports projects, homes and purchasers into structured records
Your team controls
Teams validate ownership, permissions and required information
Evidence created
Project, home, purchaser and responsibility records
Operational outcomeEvery later workflow starts from the same reliable data
Explore this stage
Living property recordHome 208Stage 01
Active stakeholders
Development, sales and customer-care teams
Capability in action
Imports projects, homes and purchasers into structured records
Human control
Teams validate ownership, permissions and required information
Record inherited
Project, home, purchaser and responsibility records
Portfolio & home onboarding in HomeBook
Portfolio status and priority exceptions give teams a reliable operational starting point.
  1. 1Project portfolio
  2. 2Status by project
  3. 3Priority exceptions

50+ operational capabilities

Explore six connected capability areas

See how each capability connects to the same living property record, then explore its operational challenge, workflow and outcomes.

Data and intelligenceLiving property record creates shared context

Home, people, workflow and evidence data remain connected in one source of truth.

Understand & govern

Building Information & Digital Home

Bring documents, specifications, assets and warranty information into one structured record that stays useful through possession, warranty and strata transition.

A usable property record that continues after move-in.Explore this capability
  1. 01Structured records
  2. 02Role-based access
  3. 03Long-term use
Building Information & Digital Home in the HomeBook operating platform
A usable property record that continues after move-in.
  1. 1Home information
  2. 2Required records
  3. 3Continuing digital home

Bring documents, specifications, assets and warranty information into one structured record that stays useful through possession, warranty and strata transition.

A usable property record that continues after move-in.Explore this capability
  1. 01Structured records
  2. 02Role-based access
  3. 03Long-term use
Building Information & Digital Home in the HomeBook operating platform
A usable property record that continues after move-in.
  1. 1Home information
  2. 2Required records
  3. 3Continuing digital home

Understand & govern · 01

Building Information & Digital Home

Bring documents, specifications, assets and warranty information into one structured record that stays useful through possession, warranty and strata transition.

Explore capability
Engage · 02

Communications & Purchaser Experience

Connect announcements, actions, appointments, inquiries, complaints and feedback to the right home and workflow while giving every purchaser a focused digital experience.

Explore capability
Deliver · 03

Possession Operations

Coordinate every purchaser, home, task, payment, document and approval from presale through possession and controlled key release.

Explore capability
Deliver · 04

Scheduling & Field Operations

Manage inspections, orientations, possession appointments and move-ins across teams, purchasers and homes from one shared operational calendar.

Explore capability
Deliver · 05

Deficiencies & Warranty

Capture, triage, assign, evidence and close deficiencies and potential construction defects through one visible workflow for developer teams, trades and purchasers.

Explore capability
Understand & govern · 06

Reporting, Analytics & AI

See performance across portfolios, projects, teams and homes while AI produces summaries, identifies patterns, surfaces risk, forecasts likely problems and recommends priorities.

Explore capability

How HomeBook works

Deterministic workflows run the operation. AI turns operational data into intelligence.

HomeBook separates reliable workflow execution from the AI that analyzes the resulting data, so each layer does the job it is best suited to do.

01 · Workflow engine

Deterministic workflow layer

  • Capture and validate project data
  • Progress stages and approvals
  • Apply warranty and ownership rules
  • Create and route actions and work orders
  • Run reminders, SLAs and calendar updates
  • Enforce evidence and completion requirements
02 · Intelligence layer

AI intelligence layer

  • Produce summaries and reports
  • Identify trends and recurring patterns
  • Surface anomalies and project risks
  • Forecast likely problems and delays
  • Recommend priorities and interventions
  • Answer questions about project data

Both layers work from the same structured record. Workflows provide reliable execution, while AI gives executives and operators clearer intelligence across every home, project and portfolio. People retain control of consequential decisions.

One record, distinct role experiences

Developer control, trade action and owner clarity

Follow one operational record as responsibility, evidence and updates move between the people who deliver, complete and inherit the work.

Living property recordHome 208

One record receives every hand-off, approval and evidence update.

Developer view

Approve the action from the portfolio exception

The developer reviews Home 208 and approves the trade, priority and target.

Written to the home recordDeficiency, decision, owner and target
Explore the developer workflow
  1. 01Portfolio exception
  2. 02Home 208 context
  3. 03Approved action
HomeBook developer portfolio overview
Approved ownership and target written to the home record.
  1. 1Portfolio exception
  2. 2Accountable owner
  3. 3Approved route
HomeBook personalized purchaser experience
Milestones, required actions, appointments and information are connected to the correct home.
  1. 1Next actions
  2. 2Home information
  3. 3Appointments and support

A personalized experience for every home

One place for each home’s information and next actions

Give purchasers one branded place for milestones, required actions, appointments, documents, messages and support.Staff see the same context when support is needed.

Clear progress and next actionsSelf-service appointment choiceGuided deficiency management reportingA lasting digital home record
Explore the purchaser experience

Three platform foundations

One operating layer beneath every workflow

Every capability runs on the same property record, access model and connection layer.

01

Shared property record

One structured source of truth for every project, building, home, participant and action.

02

Administration, permissions & access

Portfolio, project and role controls give each participant the right view without losing governance.

03

Integrations, imports & exports

Connect priority systems, bulk-import operational data and export decision-ready reporting.

Signature workflows

Capabilities become valuable when the work connects

Follow three operational journeys that demonstrate the breadth of HomeBook.

01

Exception-led possession

HomeBook coordinates documents, payments, milestones, inspections, appointments and possession readiness while surfacing the homes and actions that need human attention.

Staff focus on exceptions while routine actions continue through a controlled possession journey.Explore the workflow 02

Deficiency to evidenced resolution

Structured capture, configured classification, controlled routing, appointments, targets and possession evidence keep responsibility visible from first report to closure.

Fewer misrouted jobs, less chasing and stronger evidence for warranty and commercial decisions.Explore the workflow 03

Living property record

Documents, specifications, assets, photographs, warranty information and activity remain attached to the correct building and home through strata transition, ownership and occupancy change.

The strata corporation and strata manager inherit usable information, while building knowledge stays with the property rather than one person.Explore the workflow

Designed for your existing operation

Start with one workflow. Expand with confidence.

HomeBook connects the information, people and actions around your current systems. Begin with a priority process, prove the operating model and extend it across projects without forcing a wholesale replacement program.

Explore implementation and integrations
  1. 01
    Focus

    Choose a live possession, deficiency-resolution or building-transition workflow.

  2. 02
    Connect

    Bring together the records, roles and hand-offs that matter.

  3. 03
    Expand

    Roll the proven configuration into new projects and building-management teams.

Enterprise evaluation

Everything your team needs to evaluate HomeBook

Explore implementation, security and measurable results before a product walkthrough.

Implementation & integrations

See how HomeBook can start with one project and work around the existing stack.

Explore

Security & privacy

Explore the access, accountability and approval controls built into HomeBook workflows.

Explore

Results

See the operational and customer-experience improvements HomeBook is designed to deliver.

Explore

Evaluate the connected platform

Bring one workflow that currently crosses teams or systems.

HomeBook will show the relevant role views, approval points and property record around your current operation.

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